We're always here when you need us.

I have been a thankful and satisfied customer with John Sena Group for 40 years now. Recently, my Homeowner's shot up to a cumbersome amount. The representative, Cris Machado, worked promptly with me to notify underwiriters of adjustments needed to modify my premium. She exceeded my expectations. I did not sacrifice any protection and I feel secure knowing that the Sena Group has my back. Thank you Sena Group, and particularly Cris, for and incredibly responsive, excellent service, and great rates.

We've been a happy client of the Sena Group for 24 years. One of the reasons is their great customer service. Case in point: Alicia Booth, our Personal Lines Account Manager, who has been our steadfast partner for a long time. She is amazingly responsive, incredibly knowledgeable, and eager to help us find the most cost-effective products for our needs. I can't count how many times I've called her with requests for coverage, changes, or even stupid questions, and she's always quick and pleasant with help and answers. We have several policies with the Sena Group, and thanks to Alicia, we have no worries or anxieties, just feelings of confidence and appreciation. Thank you!

Jessica Jividen always takes the time to walk me through the policies and process during the selection and has been invaluable to my home and flood insurance purchases.

She is patient and resourceful in making sure that the results match my needs and that I feel comfortable every step of the way. Her follow ups are timely, professional and personal.

I am genuinely thankful she is my agent!

I’ve had the pleasure of working with the Sena Group Insurance for over 15 years, and I cannot speak highly enough about their service. In particular, Serge Uson has been incredibly responsive and always willing to help—qualities that are rare to find in any service organization today. His consistency, professionalism, and dedication make navigating insurance simple and stress-free. It’s almost impossible these days to get such quick, thorough, and caring responses, and Serge has delivered them time and again. Truly outstanding service.

I found The Sena Group, and Alicia Booth through a bit of good fortune, and I couldn’t be happier that I did. Alicia is a consummate professional with a tireless work ethic and a deep understanding of the Florida insurance market.

Beyond her expertise in the industry, Alicia is a true pleasure to work with — she brings positive energy, explains technical details in a clear and helpful way, and communicates with ease. From my perspective, she’s not only an excellent insurance agent but also a genuinely great person.

I am excited to recommend her and The Sena Group, and deeply grateful for the service, options, clarity, and knowledge she provides.